Current Jobs

About Us:

AppGlide is a growth partner for rapidly expanding software product companies worldwide. Leveraging the latest technologies and processes, we empower SaaS companies to enhance customer service and accelerate growth. Based in Chennai and led by IIT & IIM alumni, AppGlide collaborates with global partners, including the world's largest consumer fleet platform with over 1.8 million customers.

Role Overview:

We are seeking a highly skilled PowerBI Data Engineer to provide critical business intelligence reports for our business leaders. This role involves close collaboration with technical and business teams to deliver insightful data for decision-making and reporting. The position supports our US-based partner, a leading platform connecting vehicle owners with service shops across the United States.

Key Responsibilities:

• Develop and maintain business intelligence reports for stakeholders.
• Collaborate with engineering and leadership teams to define metrics, reports, and tracking mechanisms.
• Design and optimize new and existing data models and schemas.
• Translate business requirements into data solutions, providing end-to-end automated solutions.
• Standardize business and product metrics in curated datasets, developing data dictionaries and documentation.
• Empower non-technical partners to self-serve by building user-friendly tools.
• Maintain proactive communication with stakeholders and document key customer information for future reference.
• Create Knowledge Base articles to enhance self-help resources.

Required Skills and Experience:

• 5+ years of experience in business intelligence roles within high-growth startups.
• 5+ years of voice calling experience in customer support or business intelligence.
• 5+ years of experience with Google Analytics.
• 2+ years of experience with SQL.
• Proficiency in PowerBI is a bonus.
• Experience working in US time zones.
• Ability to independently solve business data problems for customers.
• Strong sense of ownership, urgency, and a proactive attitude.
• Excellent problem-solving, organizational, and communication skills.
• Capability to train others on customer products and processes.

Preferred Attributes:

• Quick learner with a strong sense of responsibility.
• Highly motivated self-starter with a positive attitude.
• Ability to work effectively in a fast-paced, high-growth environment.
• Strong interpersonal skills to maintain effective stakeholder communication.

Job Description:

We are seeking a highly motivated and skilled AI Engineer to join our dynamic team. The ideal candidate will have a solid foundation in machine learning, deep learning, and software engineering. This role involves designing, developing, and deploying AI-powered solutions to tackle complex business challenges and drive innovation.

Key Responsibilities:

• Design, develop, and deploy machine learning models and AI-powered applications.
• Conduct research and experimentation on the latest AI technologies.
• Collaborate with cross-functional teams to define and implement AI strategies.
• Preprocess and analyze large datasets to derive meaningful insights.
• Optimize AI models for performance and efficiency.
• Stay updated with the latest advancements in AI and machine learning.

Qualifications:

• Bachelor's or master's degree in computer science, engineering, or a related field.
• 2+ years of experience as an AI Engineer or in a similar role.
• Strong proficiency in Python and common AI/ML libraries (e.g., TensorFlow, PyTorch, scikit-learn).
• Experience with cloud computing platforms (e.g., AWS, Azure, GCP).
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration abilities.

Bonus Points:

• Experience with natural language processing (NLP) or computer vision.
• Familiarity with MLOps and DevOps practices.
• Experience with big data technologies (e.g., Hadoop, Spark).
• Publications or contributions to open-source AI projects.

Job Description:

The Principal Software Engineer is a senior technical leader, responsible for driving technology innovation and excellence. This role is pivotal in designing, building, and delivering industry-leading solutions while continuously improving processes, products, and team capabilities.

Core Responsibilities:

• Ensure adherence to the Software Development Lifecycle and Agile frameworks.
• Develop and maintain software processes, standards, and best practices for high-quality software delivery.
• Promote engineering excellence using tools, control gates, and peer reviews to improve design, productivity, and quality.
• Evaluate and adopt emerging technologies to enhance competitive differentiation and strengthen product technology.
• Optimize the engineering lifecycle through knowledge management and continuous learning.
• Mentor and guide engineers, assist with technical challenges, and foster a high-performance culture.
• Support the reduction of technical debt and contribute to technical roadmaps, architecture documentation, and platform validation.

Technical Responsibilities:

• Take technical responsibility across all stages of software development.
• Drive software construction activities using appropriate methods, tools, and techniques.
• Measure and monitor adherence to software construction standards, including security.

Requirements:

• Education:
  • Technical graduation in engineering, computer science, or related fields.
  • Preferred post-graduation in advanced computer science subjects or an MBA in Systems.
• Experience:
  • Engineering development or configuration experience in a Product SaaS organization.
  • Led the conceptualization and development of a portfolio of SaaS-based products.

Professional Skills:

• Agile methodologies (Scrum)
• Efficiency improvement, configuration management, release readiness
• Documentation/technical writing, process/data/system engineering
• Problem-solving, lifecycle management, analytical skills

Personal Skills:

• Emotional intelligence, empathy, motivation, collaboration
• Active listening, continuous learning, creative thinking
• Resilience, ownership, critical thinking, time management
• Decision-making, innovative thinking

Technical Skills (Expert Level):

• Full Stack development, REST Services, Database Design
• Responsive web design, Dependency Injection, Data access and persistence
• ORM frameworks, Unit and integration testing, Web accessibility standards
• Web security principles, SAST and DAST tools, Content Management Systems
• Message queuing systems, Application architecture, Containers, Microservices
• Source code control, Continuous Integration/Deployment, HTML5, CSS3
• JavaScript, Angular, TypeScript, Asp.Net, .Net Core, C#
• WCF, Web Api, Windows Services, Dapper, Entity Framework
• xUnit, Fluent Assertions, LINQ & Lambda, PowerShell
• RabbitMQ, OAuth, Identity Server, SQL, Azure Cloud Platform, AWS
• Azure DevOps, Visual Studio

Domain Skills (Advanced Level):

• Experience in Pensions and Financial Services

Job Description:

As a Customer Support Representative, you will be the frontline of communication between our company and customers. Your primary role is to ensure customers have a seamless and positive experience by providing timely, accurate information and resolving any issues or concerns they may have.

Key Responsibilities:

• Respond promptly to customer inquiries via phone, email, or live chat.
• Assist customers with product inquiries, troubleshooting, and technical issues.
• Provide clear, accurate, and helpful information to customers in a friendly manner.
• Resolve customer complaints or issues by identifying the cause and offering effective solutions.
• Maintain accurate records of customer interactions and transactions in our CRM system.
• Escalate complex issues to the appropriate department for further resolution.
• Continuously improve the customer experience by providing feedback to internal teams.
• Stay up-to-date with product updates, company policies, and industry best practices.
• Work collaboratively with other team members to ensure consistent service quality.

Qualifications:

• Proven experience as a Customer Support Representative or in a similar role.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and the ability to think quickly on your feet.
• Ability to remain calm and patient in challenging situations.
• Customer-focused mindset with a passion for delivering exceptional service.
• Familiarity with customer service software, CRM systems, and ticketing platforms (e.g., Zendesk, Freshdesk).
• Strong organizational skills and attention to detail.
• Ability to multitask and manage time efficiently.
• High school diploma or equivalent; a degree is a plus.

Job Description:

As a Sales Executive, you will be responsible for generating new business, building relationships with potential clients, and driving revenue growth. You will play a key role in expanding our customer base, nurturing existing relationships, and delivering customized solutions that meet client needs.

Key Responsibilities:

• Identify and prospect new business opportunities through cold calling, networking, and inbound leads.
• Build and maintain strong, long-lasting customer relationships.
• Understand customer needs and present tailored solutions to solve their challenges.
• Meet or exceed monthly and quarterly sales targets.
• Conduct product demonstrations and presentations to potential clients.
• Negotiate contracts and close sales deals.
• Collaborate with internal teams, such as marketing and customer support, to ensure seamless customer experiences.
• Keep accurate and up-to-date records of all sales activities in the CRM.
• Stay informed about industry trends, market conditions, and competitors.
• Provide post-sale support to ensure customer satisfaction and repeat business.

Qualifications:

• Proven experience as a Sales Executive or in a similar sales role.
• Strong understanding of the sales process and techniques.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to build rapport and develop relationships with clients.
• Self-motivated with a results-driven approach.
• Familiarity with CRM software and sales management tools (e.g., Salesforce, HubSpot).
• Strong organizational and time-management skills.
• Ability to work independently and as part of a team.
• A bachelor’s degree in Business, Marketing, or a related field is a plus.

Job Description:

As a Customer Support Representative, you will be the frontline of communication between our company and customers. Your primary role is to ensure customers have a seamless and positive experience by providing timely, accurate information and resolving any issues or concerns they may have.

Key Responsibilities:

• Respond promptly to customer inquiries via phone, email, or live chat.
• Assist customers with product inquiries, troubleshooting, and technical issues.
• Provide clear, accurate, and helpful information to customers in a friendly manner.
• Resolve customer complaints or issues by identifying the cause and offering effective solutions.
• Maintain accurate records of customer interactions and transactions in our CRM system.
• Escalate complex issues to the appropriate department for further resolution.
• Continuously improve the customer experience by providing feedback to internal teams.
• Stay up-to-date with product updates, company policies, and industry best practices.
• Work collaboratively with other team members to ensure consistent service quality.

Qualifications:

• Proven experience as a Customer Support Representative or in a similar role.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and the ability to think quickly on your feet.
• Ability to remain calm and patient in challenging situations.
• Customer-focused mindset with a passion for delivering exceptional service.
• Familiarity with customer service software, CRM systems, and ticketing platforms (e.g., Zendesk, Freshdesk).
• Strong organizational skills and attention to detail.
• Ability to multitask and manage time efficiently.
• High school diploma or equivalent; a degree is a plus.

Job Description:

As a Sales Executive, you will be responsible for generating new business, building relationships with potential clients, and driving revenue growth. You will play a key role in expanding our customer base, nurturing existing relationships, and delivering customized solutions that meet client needs.

Key Responsibilities:

• Identify and prospect new business opportunities through cold calling, networking, and inbound leads.
• Build and maintain strong, long-lasting customer relationships.
• Understand customer needs and present tailored solutions to solve their challenges.
• Meet or exceed monthly and quarterly sales targets.
• Conduct product demonstrations and presentations to potential clients.
• Negotiate contracts and close sales deals.
• Collaborate with internal teams, such as marketing and customer support, to ensure seamless customer experiences.
• Keep accurate and up-to-date records of all sales activities in the CRM.
• Stay informed about industry trends, market conditions, and competitors.
• Provide post-sale support to ensure customer satisfaction and repeat business.

Qualifications:

• Proven experience as a Sales Executive or in a similar sales role.
• Strong understanding of the sales process and techniques.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to build rapport and develop relationships with clients.
• Self-motivated with a results-driven approach.
• Familiarity with CRM software and sales management tools (e.g., Salesforce, HubSpot).
• Strong organizational and time-management skills.
• Ability to work independently and as part of a team.
• A bachelor’s degree in Business, Marketing, or a related field is a plus.

Job Description:

As a Digital Marketer, you will be responsible for developing and implementing effective digital marketing strategies to increase brand awareness, drive traffic, and generate leads. You will leverage various online platforms and marketing channels to execute campaigns that deliver measurable results.

Key Responsibilities:

• Develop and implement comprehensive digital marketing strategies to achieve company goals.
• Manage and optimize campaigns across multiple channels, including SEO, SEM, email marketing, content marketing, and social media.
• Monitor and analyze campaign performance using tools like Google Analytics, social media insights, and other analytics platforms.
• Create and manage engaging content across websites, blogs, and social media platforms.
• Develop and execute paid media campaigns on platforms such as Google Ads, Facebook, LinkedIn, and Instagram.
• Conduct A/B testing to optimize marketing efforts and improve conversion rates.
• Stay up-to-date with digital marketing trends, emerging tools, and best practices.
• Collaborate with sales and product teams to ensure alignment of marketing efforts with business objectives.
• Manage email marketing campaigns, including segmentation, automation, and performance tracking.

Qualifications:

• Proven experience as a Digital Marketer or similar role.
• Strong knowledge of digital marketing tools and platforms, including Google Analytics, Google Ads, Facebook Ads, email marketing tools, etc.
• In-depth understanding of SEO, SEM, PPC, social media marketing, and content marketing strategies.
• Experience in creating and managing successful digital campaigns.
• Excellent written and verbal communication skills.
• Ability to analyze data, identify trends, and make data-driven decisions.
• Strong attention to detail and ability to multitask.
• Creativity and out-of-the-box thinking for campaign ideas and content creation.

Job Description:

As a PHP Programmer, you will be responsible for developing, maintaining, and optimizing web applications and back-end services. You will collaborate with front-end developers, designers, and other stakeholders to ensure that our systems run efficiently and effectively.

Key Responsibilities:

• Develop and maintain PHP-based web applications and websites.
• Work with database technologies like MySQL, MariaDB, or PostgreSQL to store and retrieve data.
• Build reusable, testable, and efficient PHP code.
• Write clean, well-documented, and scalable code.
• Collaborate with front-end developers to integrate user-facing elements with server-side logic.
• Optimize applications for maximum speed and scalability.
• Troubleshoot, test, and maintain the core product software and databases.
• Ensure high-performance and availability, and manage all aspects of the database.
• Stay up-to-date with emerging technologies and programming languages.

Qualifications:

• Proven experience as a PHP Developer or similar role.
• Strong knowledge of PHP frameworks such as Laravel, Symfony, or CodeIgniter.
• Familiarity with front-end technologies (HTML5, CSS3, JavaScript, jQuery).
• Experience with database management systems like MySQL or PostgreSQL.
• Proficiency in version control tools (e.g., Git).
• Understanding of RESTful API development and integration.
• Strong debugging and problem-solving skills.
• Familiarity with agile development methodologies.

Job Description:

As a Web Designer, you will be responsible for creating engaging and responsive web designs that align with our brand identity and enhance user experience. You will work closely with developers, content creators, and marketing teams to bring concepts to life.

Key Responsibilities:

• Design and implement aesthetically pleasing and functional websites.
• Create wireframes, prototypes, and mockups for client and team review.
• Collaborate with developers to ensure seamless integration of design and functionality.
• Optimize website designs for speed, scalability, and mobile responsiveness.
• Stay updated with the latest design trends, tools, and technologies.
• Conduct user research and testing to gather feedback and improve designs.
• Ensure consistency in branding and maintain design guidelines.

Qualifications:

• Proven experience as a Web Designer or similar role.
• Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, XD), Sketch, or Figma.
• Strong understanding of UI/UX principles and best practices.
• Familiarity with HTML, CSS, and basic JavaScript.
• Excellent communication and collaboration skills.
• Attention to detail and a keen eye for aesthetics.
• Portfolio showcasing previous web design projects.

Preferred Qualifications:

• Experience with responsive and mobile-first design.
• Knowledge of SEO principles and best practices.
• Understanding of front-end frameworks like Bootstrap or Tailwind CSS.